I am in need of some technical assistance, as I'm unable to get in-game. The client loader works up until the moment that the game starts to load, and the screen with the 'tip of the day' appears. Then it just blippes out of existence, and it's back on the client loader. Often while the in-game sounds can already be heard, but it cuts before the graphics catch up. I was on my way from Arkadia to Calypso in a Quad, after a dc I tried to log back in again, and for the first time since the VU, it went through in one time. (Usually I have to try at least 10 times before it goes through.) But as soon it was starting to load it crashed back to the client loader, without any message. Trying to log in after that gave the 'your avatar is already logged in'. So it looks like I did manage to log in for a second, and then got kicked off again.This whole process repeated for about 20 times. So to try and solve it, I have tried: - clear shader, - enable safe mode, - disable sound, - enable windowed mode, - repair found no mistakes, - restarting the client loader, - cleaning registry, - cleaning with Ccleaner, - system reboot, - Internet Explorer update check, - graphics card driver update check, - anitivirus exceptions list, - firewall has the recommended ports open, - modem is up to date and works fine with any other site, - I'm running as administrator, and even did a system restore. The game was running fine up until now (not counting the lag and dcs); nothing changed in hardware or software. I don't see any people posting with this issue, so I must assume it's on my side somehow. Does it have anything to do with the overloaded instances? Because I had no trouble on Arkadia, and I was on Calypso two weeks ago without problems. Although the system restore had as a weird result that the client loader has reverted back to Arkadia instead of Calypso, a few times. It didn't solve the problem of course. Basically I'm unable to get in game: does anyone have a suggestion as to how to solve this? For the technical among you, this is what came in the diagnostic report: 1202 - Source : .NET Runtime 1203 - Description : Application : main.exe Version du Framework : v4.0.30319 Description : le processus a été arrêté en raison d'une exception non gérée. Informations sur l'exception : code d'exception c0000094, adresse d'exception 745A528D 1202 - Source : Application Error 1203 - Description : N/A 1201 - Time : 11/9/2013 3:12:04 PM 1202 - Source : PlugPlayManager 1203 - Description : Le périphérique 'JMB38X xD Host Controller' (PCI\VEN_197B&DEV_2384&SUBSYS_30F4103C&REV_00\4&120488ab&0&04E4) a disparu du système sans que sa suppression ait tout d'abord été préparée. 1201 - Time : 11/9/2013 3:12:04 PM 1202 - Source : PlugPlayManager 1203 - Description : Le périphérique 'JMB38X MS Host Controller' (PCI\VEN_197B&DEV_2383&SUBSYS_30F4103C&REV_00\4&120488ab&0&03E4) a disparu du système sans que sa suppression ait tout d'abord été préparée. 1201 - Time : 11/9/2013 3:12:04 PM 1202 - Source : PlugPlayManager 1203 - Description : Le périphérique 'JMB38X SD Host Controller' (PCI\VEN_197B&DEV_2381&SUBSYS_30F4103C&REV_00\4&120488ab&0&02E4) a disparu du système sans que sa suppression ait tout d'abord été préparée. 1201 - Time : 11/9/2013 3:12:04 PM 1202 - Source : PlugPlayManager 1203 - Description : Le périphérique 'JMB38X SD/MMC Host Controller' (PCI\VEN_197B&DEV_2382&SUBSYS_30F4103C&REV_00\4&120488ab&0&01E4) a disparu du système sans que sa suppression ait tout d'abord été préparée. 1201 - Time : 11/9/2013 3:08:51 PM 1202 - Source : Service Control Manager 1203 - Description : Le service Parallel port driver n'a pas pu démarrer en raison de l'erreur : Le service ne peut pas être démarré parce qu'il est désactivé ou qu'aucun périphérique activé ne lui est associé. 1201 - Time : 11/9/2013 3:07:20 PM 1202 - Source : Dhcp 1203 - Description : Le bail de l'adresse IP xxx.xxx.x.xx pour la carte réseau dont l'adresse réseau est 00235A24A9E2 a été refusé par le serveur DHCP xxx.xxx.x.x (celui-ci a envoyé un message DHCPNACK). The 'JMB38X MS Host Controller' I understand to be a memory controller, and that something has gone missing, but what, and what to do about it is still a mystery to me. Similarly the .NET runtime error; whatever I can find on that are very complicated lists of code. I tried to repair the latest .NET installation, but that didn't help. The Dhcp is probably nothing serious I guess, though I don't see what could have triggered a DHCPNACK. As I don't run anything else when I play EU. The service control manager might indeed be turned off, but so far I've never had any problems with that. And to be honest I have no idea how to turn it back on in French. Remains the 'application error' with N/A details. I presume this is EU? Is there anything in there that could point towards a solution? I'm sorry it is in French, but the laptop is French. Unfortunately I don't speak that beautiful language, so that doesn't really help the problem. I would write support about it, but dread to just receive the previously send copy/paste "open the following ports in your firewall" message, after waiting a week. Technically I have more faith in the talents of the community. If anyone can shine a light on this issue, and help me get back in-game, I would very much appreciate it. The worst thing about this situation is that the person who was so kind to give me a ride to Calypso, has been waiting for me on a SS for nothing, and was probably wondering where on earth I was. Especially since it was basically a trip for my sake. So Anatoly Pogo Black, if by any remote chance you read this: I am really, really sorry, but it's impossible for me to get in-game. And since there still is no offline messaging possible, I have no way of letting you know. (I can't find an account with this nickname on the forums). Hopefully you didn't wait around too long, and it didn't upset you. I'm doing my best to get this sorted, so I can log in again and explain in person. ps, now it has changed (a couple of times) from no message into this: Entropia Universe did not shutdown normally You may submit information about your PC configuration to MindArk. This will help MindArk to improve Entropia Universe in future updates. The information that will be sent if you accept is: OS = Windows Vista Memory = 3072 Graphics Adapter = NVIDIA Geforce 9600M GT Graphics Adapter Driver Version = 22.214.171.1243 Exception Address = 11328802 Version = 126.96.36.199278 Also just noticed that Windows did an update just before my problems started, so that might have some connection, as something did change software wise.