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Logging In Stuck in Underground

Discussion in 'Bugs, In-Game Issues and other Feedback' started by Wauspaus, Mar 3, 2015.

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  1. Wauspaus

    Wauspaus Active Member

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    Hello,

    So I was online earlier doing some stuff, chatting away. I went to the Underground to pickup some healing tools. The moment I teleported I got a CTD, sucks. So I try to login, obviously the first 2-3 times you get the "This avatar is already logged in" thing. But after that I just got immediatly CTD'd again.
    After some time now I am still trying to login, I am past the CTD thing now and actually getting a loading
    screen, but it doesnt load. I have tried doing it in safe mode, windowed mode etc. Now running a repair
    as we speak. Perhaps trying a reinstal.

    Any more help is appriciated.
     
  2. Hideo

    Hideo Active Member

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    maybe try to set your connection speed down a bit. sometimes it helps :meh:
     
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  3. SallyBridges

    SallyBridges Adviser Arkadia Adviser

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    change your gfx to safe mode and then tp out then re amend your gfx settings sometimes this helps.

    Also clear chader cache from the client loader screen.
     
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  4. Wauspaus

    Wauspaus Active Member

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    yeh already did that, didnt work. Did a repair and have tried to login again. Sadly enough no succes yet. Still stuck on loading screen
     
  5. Wauspaus

    Wauspaus Active Member

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    Shader clearing is first thing I actually did. Safe mode didnt do the trick either
     
  6. sinkillerj

    sinkillerj Active Member

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    If you are getting the loading screen without the loading text try this:
    1. Open the client loader and ensure that both arkadia and the underground are checked in the list of places to download.
    2. Close the launcher.
    3. Enter the Entropia Universe program files folder, out, public users data, dynamic content, and delete one underground pak, it can be the smallest.
    4. Reopen the launcher and let the download process completely finish.
    5. Login.
     
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  7. Kosh

    Kosh Member

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    I will add to sinkillerj's post that it should be enough to delete the file "territories_arkadia_07.pak" from the dynamic_content folder. Next time you will load EU it will download it again and let you in the game.
     
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  8. Wauspaus

    Wauspaus Active Member

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    Well I ended up uninstalling the game and reinstalling it. Am ingame now, thanks all for the help :)
     
  9. Cyetrus

    Cyetrus New Member

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    Safe mode got me in and out.
    Hope they fix this issue!
     
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