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Servers Are Down - Unable TO Logon - 07/26/2014 16:44

Discussion in 'Bug Reports' started by SallyBridges, Jul 26, 2014.

  1. SallyBridges

    SallyBridges Adviser Arkadia Adviser

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    There appears to be a Universe wide issue ongoing with Entropia Universe.

    This started around 16:44 with 15 Mins of loot lag.

    This is currently Resulting where you cant logon.

    As soon as any one has news please update this post.

    This is the latest I get when attempting to logon.

    View attachment 9872

    News and Support Sections are Not updated ;(
     
  2. SLD

    SLD Member

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    I think Lootius had a heart attack when he saw the loot we were about to get :D

    How many ped/min of income does MA lose when server is off?
     
  3. Lizzy

    Lizzy Deactivated User

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    I don't know how much they'll lose, but it will be quite some!

    There has been talks about bad weather in Sweden, and it might just be that that may be the main culprit. Fixing it might be out of the hands of MA.

    For those that have missed it, just before the second crash it was announced that the Oratan event will last a day longer, so those missing out now due to the crash have an extra day to slaughter them.

    But untill we get a message from Bertha, there is no certainty in what the problem is, when it will be fixed, etc. I don't even know if they can access the internet at all over there at the moment.
     
  4. Milena

    Milena Adviser Pro Users Arkadia Adviser

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    rumors say server park in NL is down ..and afaik most of MA servers are there ........
     
  5. Lizzy

    Lizzy Deactivated User

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    I'm from the Netherlands, and yes we have had some bad wather, but it was a little. Generally stuff nothing to worry about. However, there were warnings of floodings.

    *edit* Looking at the radars it's the kind of weather that makes us shrug.

    *edit 2* If the lightning struck where the servers are located it can be checked here. - http://www.blitzortung.org/Webpages/index.php?lang=en&page_0=16
     
  6. Milena

    Milena Adviser Pro Users Arkadia Adviser

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    well it is not necessarily bad weather what cause crashes ...but yeah ..can be ...
     
  7. Lizzy

    Lizzy Deactivated User

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    Agreed, well, in case the server crashes are from the servers in the Netherlands, there's a chance I might read about it in the news if it's weather related. Sometimes they also write about power outages in the online news.
     
  8. Milena

    Milena Adviser Pro Users Arkadia Adviser

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    yeah you can watch out :) have an eye on your coast ^^
     
  9. Lizzy

    Lizzy Deactivated User

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    Well, google is a charm today! The dutch MA servers are in Schiphol-Rijk, which is a bit north on the map of where the lightning strikes have been, but nowhere close. So they can't have been struck by lightning, probably not minor floodings from rain either.

    Sauce : http://www.interxion.com/customers/case-studies/mindark/
     
  10. Wauspaus

    Wauspaus Active Member

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    The weather seems to be a bit meh in some places but its nothing to really worry about. Although I really doubt anything serious has happened regarding the location of the servers obviously it can never be excluded.
    And our coastal lines are fine :) If something spills over, dont worry, we arent made out of sugar :p
     
  11. Milena

    Milena Adviser Pro Users Arkadia Adviser

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    "Support information: We are currently experiencing unexpected disturbances in the production of Entropia Universe. We are sorry for this inconvenience and will get back to you as soon as possible when we have more information."


    on the Entropia Facebook Page


    and as i said ...not nessecarily a weather thing ...might they couldnt pay the electric bill anymore :p
     
  12. Lizzy

    Lizzy Deactivated User

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    We'll be fine, we can sit it out - good reason for me to get some dinner and catch up on some tv.
     
  13. May

    May Active Member

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    I'm around the corner from the servers, and during the (aprox) period they went down, there was a thunder and lightning strike damn close by.
    Loud enough to drop the phone from my hand, and make a very undignified squeaky noise. View attachment 9878

    But I don't think that's the cause for the game being offline though.
    Last time something like this happened at Schiphol-Rijk was last year, and it took about 8 hours to fix it.
    But at the time, the news about it was all over the place; while I can't find anything atm.

    Oh well, at least we still have access to the interweb and RL.
    And the Oratan will wait a day for us. :biggrin:
     
  14. Lizzy

    Lizzy Deactivated User

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    Nice, another Dutch player :)

    But I live in Almere, so I can't really tell what the weather is exactly like there.
     
  15. Medeina

    Medeina Member

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    Game is up. Gold Card entry went through also.

    Edit: Loads of lag. Logged in but wasn't able to get out of my apartment. Went to relog but just get timed out after entering security code.
     
  16. Gewitter

    Gewitter Active Member

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  17. Lars | Arkadia

    Lars | Arkadia Administrator Staff Member PAF Administrator Planet Arkadia Official

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    MA has been contacted. We post here as soon as we know something.