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Servers are down (Saturday 26th July)

Discussion in 'About Planet Arkadia' started by Lars | Arkadia, Jul 26, 2014.

  1. Gewitter

    Gewitter Active Member

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    Dear A-Team!

    I can not log into the game atleast for 25-30 minutes (timeouts). Your stupid Celeste server is not work. Do something already, instead of Smuggler Events!!! Maybe you can move my Shop to another server (to Aakas for example?). That would be a very good idea, since you do not want to divide Celeste into smaller servers for load sharing. With each passing month, your inaction in this regard upsets me more and more. It seems that you don't care about these issues, like in the support of the planet Calypso. This issue is not platform problem. This is Celeste server problem. Only you are responsible for how distributed users on servers.

    That's your problem with the highest priority.
     
  2. Milena

    Milena Adviser Pro Users Arkadia Adviser

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    seems all servers are down atm ..at least thats what my client says
     
  3. Gewitter

    Gewitter Active Member

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    Not all servers, im online now (logged in to other server). Atleast Celeste Server is dead
    I just can not understand why I should spend my time for my money on this SHIT!!!
     
  4. atomicstorm

    atomicstorm Platinum Member Platinum Member

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    Good grief. Your anger is misplaced. You should know by now that if Arkadia could, they would do whatever they needed to do to resolve any lag issues. However, they are in the same boat as the rest of us. The servers are mostly down or have grinded to a halt. It has nothing to do with Arkadia. You should be sending complaints and tickets to Mindark themselves. It is their servers after all. (I'm sitting in space waiting to be teleported into Arkadia).
     
  5. Gewitter

    Gewitter Active Member

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    You are pure nonsense. The problem of lag on Celeste server is associated with a large number of players on it. And A-Team unwillingness to solve this problem (for months!) only applies to this server. All other servers are problems free (without events).
     
  6. Zweshi

    Zweshi Member

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    For a start they could diversify the server load from celeste on to other servers. The celeste server have been running poorly for sometime now mostly due to a ton of activity on the particular server. When Ark first launched it made sense to have one server as the main hub of the planet... i think that time has passed now.

    The current state of the servers are most likely a sign of success (a ton of people playing) and thats great but it also means that the server landscape needs to change not only in code but also in design and the design bit is up to the pp's.

    Best regards
    Zweshi
     
  7. Mathias | Arkadia

    Mathias | Arkadia The Chief Whip Staff Member PAF Administrator Planet Arkadia Official

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    Please try to calm down a bit, MindArk have been notified and they are working hard to fix the servers.

    We understand it's frustrating but we need to give them some time to fix whatever is causing the lag issues at the moment.

    And lag issues you experience that can't be directly tied to what happened the last weekend (Sat 26th) when the entire universe suffered a server crash, I would appreciate if you make another thread to discuss that in.
     
  8. KikkiJikki

    KikkiJikki Well-Known Member Pro Users

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    Guys, I am just wondering if it is wise to schedule another event while many are having ongoing lag issues across EU? Those bots are hard enough to hit without being lagged out.
     
  9. Granny Rowan

    Granny Rowan Active Member

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    I feel that the 'A-Team' are handling the situation this week very professionally and with good humour despite the frustrations they must all feel.
    This is reflected in the humorous posts from many players.. if people still feel they can make a joke, then they will stick it out. The danger comes when they lack information and guidance.. which leads to rants. These then feed each other and lead to players quitting.. see PCF for many examples.
    The Ark team seem to understand this and are giving us as much transparency as they are allowed. I am sure I am not alone in appreciating this.

    Keep up the good work guys !!
     
  10. harmony

    harmony Active Member Pro Users

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    Indeed, had some abnormal lag issues yesterday (haven't logged in today yet) as well.
     
  11. Neil

    Neil Adviser Pro Users Arkadia Adviser

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    Lag is still ongoing since 2 hours ago when I first logged in. Actually, I was logged in all night on a crafting run, so the servers are stable but laggy. I've noticed it's been pretty much the same during european afternoon and evening every day since the Crash.
     
  12. harmony

    harmony Active Member Pro Users

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  13. anthonymorris

    anthonymorris Platinum Member Platinum Member Arkadia Adviser

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    sowith kim confirming that servers are running low are we still going to risk this event being a total planet shutdown?
     
  14. the Prophet

    the Prophet Active Member

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    little bit risky :banhammer2:
     
  15. SallyBridges

    SallyBridges Adviser Arkadia Adviser

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    Personally I think its probably the best idea ;)

    The Underground is the newest server added in to the server estate therefore it should be a better specification and therefore more stable potentially than other servers.

    Also with people mainly in the underground server loads across the planet should be better.

    I am sure the Ateam will be monitoring the situation as well ;)
     
  16. Milena

    Milena Adviser Pro Users Arkadia Adviser

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