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Mobs not showing up?

Discussion in 'Technical' started by rick_janson, Oct 12, 2011.

  1. rick_janson

    rick_janson Well-Known Member Pro Users

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    I brought a new player from a firebase academy (had to relog to see the vehicle, and then could see everything but the quad). He said he couldn't see the mobs even though he was getting hit by them..

    Anyone else run into this issue before? I told him to relog.. or to try a repair if that didn't work.. Any other suggestions?
     
  2. Snape

    Snape Master of the BanHammer Staff Member PAF Administrator

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    Not seen it myself but if we can get a few more confirmations of it, I'll shift this over to the bug reports section so it can be seen to properly.
     
  3. Neil

    Neil Adviser Pro Users Arkadia Adviser

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    Not mobs, but I had a new player who couldn't see the helicopter. I told him to log out, repair, and log back in. After that, everything was fine.
     
  4. Fopsie

    Fopsie Active Member Pro Users

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    He can also try to clear his shared cashe. It fixed an invisible armor part for me.
     
  5. Puck

    Puck Adviser Pro Users Arkadia Adviser

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    System specs?
     
  6. Zenswift

    Zenswift New Member

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    Im Said player and haveing been playing online games sence UO came out my system specs are more then adaquate for any new game on the market. tho when I try and repair it says that i need to delete some files when i say ok do it it then tells me that i cant delete said files. Would uninstalling and reinstalling help you think?
     
  7. Larkin

    Larkin Platinum Member Staff Member PAF Senior Mod Platinum Member

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    That doesn't sound good. Try what Fopsie suggested and clear your shader cache before you do a complete reinstall.
     
  8. rick_janson

    rick_janson Well-Known Member Pro Users

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    You could also try running the client as Administrator (Vista/7) to see if that allows the files to be deleted...

    Otherwise, you can use this for reinstalling: http://www.arkadiaforum.com/showthread.php?2039-Complete-Reinstall-Steps
     
  9. Zenswift

    Zenswift New Member

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    YARG ok so i cleared shader cache and..... nothing uninstalled and reinstalled and still nothing any other ideas?
     
  10. Danton

    Danton Active Member Pro Users

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    Some ppl on pcf having same problems. Some have deleted all and downloaded a fresh installer for re-installl.....
    After doing so, the Client loader shows up as "The Thing" and all items are red-crossed and unuseable, no mobs, all areas empty.
    So it looks like the installer-link is bugged and points to a wrong installer (the thing), not the origin EU-installer.
     
  11. rick_janson

    rick_janson Well-Known Member Pro Users

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    There's more to it than that, I think.. Fishface said on PCF that for a while he couldn't even run the update that got downloaded... He had to reinstall before he could...
     
  12. Cyrus

    Cyrus Well-Known Member

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    Yes, i met another new player today who had the same problem. I walked her through:

    (i) Uninstalling and reinstalling the client
    (ii) Clearing the Entropia Universe cache
    (iii) Running the client as administrator
    (iv) Using the repair tool on the Client loader

    Nothing works yet, so I will ask MA to look into this. Seems the problem is only occurring for new downloads/reinstall.

    Will update you guys as soon as I get a solution.

    Thanks for the patience.
     
  13. Lee DeLioncourt

    Lee DeLioncourt Arkadian Outrider Platinum Member

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    Just to note, a friend had some problem with this as well after the update, but worse, a situation that had occured once before right after an update, in that using the keyboard to move caused the screen to freeze up. Odd bug there, he left because of it once before and didn't come back for a long time (after other patches etc seemed to fix it) and now the same again. No idea what could be causing that but it happens at the same time as graphical glitches like the invisible items and mobs and avatars.
     
  14. Cyrus

    Cyrus Well-Known Member

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    Hi guys,

    A new client patch, 12.1.2, will be deployed by MA soon to sort out this bug.

    Cheers,
    Cyrus
     
  15. Zenswift

    Zenswift New Member

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    Thanks for all the help and quick response. that alone makes a "career" gamer like myself want to stick around
     
  16. rick_janson

    rick_janson Well-Known Member Pro Users

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    Welcome to Arkadia! :D

    Best service in the Universe! You won't find that anywhere else... ;)
     
    • Like Like x 1
  17. Fishface

    Fishface Adviser Arkadia Adviser

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    thx for all the help, cyrus. Glad someone is out there holding people's feet to the fire. And trust me when I say that reinstalling wont fix it. I've removed every hint of EU from my computer and reinstalled it a bajillion different ways and it is always the same. My best guess is that it's a vid card conflict or some such. Either way, it's on MA's end of it
     
  18. RexDameon

    RexDameon Active Member Pro Users

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    Yea great to have a response about this. Had a new one sign up today and have the same problem. Told him to wait till tomorrow and i got to teaching him just about how things work a bit.
     
  19. rick_janson

    rick_janson Well-Known Member Pro Users

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    I'm rebuilding a system for a friend.. Just got EU installed on it, so I'll try it out tonight and see if those same issues crop up there...

    AMD Phenom II X4 3GHz
    Radeon HD 5570 1GB (just got here today)
     
  20. Morphic

    Morphic Member

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    I redownloaded the game
    I cant get into the game after login screen on the loading screen a message pops up saying your install may be corrupted or missing files thats on the loading screen and then force exits me so i cant get past the loading screen. I tired it again and it says my avatar is already log in then wait 1 minute and then it shows the corrupt or missing files pop up message again.
     

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