Archangel: I think you did a good job of summing up the concerns made by many in this thread nicely. I think, however, there is a perspective here that I really don't see discussed that I'd like to point out. Let's assume the worst. Let's assume that A-Team took people's data to heart and full on agrees with the notion that key returns are buggered up. What are their options then? They could stop the event and admit something is screwed up with the loot. But who's fault is that? MA's. In essence, they are calling out the very people they rely on as a business. For all the theories about how MA gives Calypso special treatment because it basically belongs to them, how would this help the A-Team prevent that from worsening? For better or worse, A-Team has to work and play (relatively) nice with MA. Let's flip it around. What if A-Team falls on the sword and takes the blame for this entire thing. Then what? MA handles the refunds, but A-Team can't speak for them. At best, some people completely stop trusting A-Team and leave the planet, as I doubt anyone would want to stay on ark if the team admitted that they ran an event knowing full well there were going to be problems in it. This isn't any different than what's going on now, save that many blame MA over the A-Team right now. I suppose the A-Team could offer refunds out of their own pocket, but I imagine that'd be a sizable blow to their finances. Sure, some would say the relationship between the team and its players is worth it, but without any of us knowing the numbers that is a tough call to make. Furthermore, even this option upsets the part of the player base that actively did NOT participate in the event because of the issues. This is another no win situation. So perhaps, as depressing as it may be to say, staying pretty silent on this matter is truly the best thing for the A-Team. As some have said, there aren't any good solutions to this issue for them, and unless they truly believe that the key values were returned in the instances, I imagine they are silently just as mad as we are about all of this.