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Cant create acc

Discussion in 'Forum Support' started by Skywalkah, May 7, 2018.

  1. Skywalkah

    Skywalkah Member

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    My friend cant create an acc because the recaptcha doesent spawn. Tried refreshing but it wont load.
     
  2. Heidi Stassinopolis

    Heidi Stassinopolis Active Member

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    Has he got an ad blocker running? I use ghostery which sometimes stops recaptcha working properly
     
  3. Louise Ranavolana Brooks

    Louise Ranavolana Brooks Active Member

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    I had that problem as well. I forgot my password (had set 2 log on automatically which worked for ages & then suddenly stopped?)
    So applied for new Password & yes the same problem as OPs friend has.
    I have no ad blocker.
    Luckily I was able to find where I had written down my PW
     
  4. Skywalkah

    Skywalkah Member

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    Thx for replies, no adblockers he even tried from work on his mac. :-/ but it did say on FB that the site was going down for maintanence
     
  5. Neil

    Neil Adviser Pro Users Arkadia Adviser

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    I just checked on several different devices and it doesn't show up on any of them. It was down last week but I thought it would be fixed during the maintenance. I'll make sure Dylan knows.
     
  6. Steeve Horus Manfred

    Steeve Horus Manfred Member

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    The captcha issue is solved, I was able to create my account this morning. Thanks !
     
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