Just a suggestion on an Idea I once proposed on PCF when someone mentioned losses of keys in Aakas instances, but can be used to fix any instance really. This idea would reduce the need for support cases for compensation, it would bring back the goal element to complete instances and would still make it fun for player to run even if they don't 100% complete an instance and do crash. First bring back the goal aspect, bring back the chests. But instead of putting them all at the end, stagger them throughout the instance, you loot them as you progress, chest loot equates to the mobs killed between each chest being opened. A chest must be opened to progress to the next area of the instance. Make the final chest still worth getting to by weighing it's loot more. What this would fix is it brings back the beloved chests and goals of progression, it eliminates most of the loss due to crashes as you progress you loot chests, if you crash between chests the loss will be minimal and probably not worth a support case to even try to claim the losses. Second remove the key loss effect due to crash before getting to the end. Instead of using the key to enter the instance use the key to open the final chest. If you crash getting there there is none of that key loss issue. This effectively would remove almost all support cases as most are due to key compensation, the only support cases would occur when a crash on chest open and no loot was obtained. Why you must use the key or other item to get into an instance to begin with that costs a lot is beyond me when stability is not at 99.99% in this game, this is real cash really if stability is not there why force such bad design. Using a key at start does not add anything beside make you hope and pray for no crashes, it can just as effectively be used at the end of the instance to get the big prize instead. Looting mobs in instance is great solution but I am not seeing any less support cases so it really never fixed any problems. Chests or goals is better design just stagger them instead of doing an all or nothing type thing. Anyways just my thoughts on the matter and a suggestion that may remove a lot of the headache for all involved.
I like that fix but it is like a double edged blade. Enter with key and DC, key is lost and so is all effort. When it's due to a problem on MA's side, you get reimbursed for the key and maybe whatever you have spent inside. Before they changed aakas, you were able to come right back into the instance if you were still in the team. With the current DC's situation it is still unknown (to the playerbase at least) what the problem is. Enter without key and DC, all you have killed is lost and you only get a small rollback on your ammo/decay spent (if it is a problem from MA's side - not 100% sure on that), you have not gotten loot yet - so even if you have spent 800 peds inside killing mobs, all is lost. In the end, the worst are the disconnects, which seem to be random from a players side. What MA needs to do is fix the stability of the servers first before trying any other fixes or updates/upgrades we do not need.
A small question about this part: Wouldn't this enable people to run (almost the whole) instance without the key cost? By looting the chests throughout the instance, and then log out before looting the final (key using) chest. Which would result in letting you keep the key, to be used again, right? Or would the final chest contain such a big part of the instance, that it wouldn't be worth to run it without looting it?
Ya the key cost would be in the final chest and the goal of getting to the end to see what is in there along with the final room(s) worth of mobs. The rest of the instance would be normal mob loot without any key weight added to it at all. As I said just an idea I thought of on how to fix the hundreds of support cases I am guessing to compensate keys all the time. Although if MA could stabilize the systems better and not DC and cause people not to get back into their instances, suggestions like this would not be needed.
The amount of disconnects we have been getting in the past week have been higher than normal. It could be down to a number of reasons, so it's hard to tell if any player can change things at home to improve the connection, or that it is really something on MA's side. On Aakas, I personally hope they change it back to what it was before GR. (and hopefully they have only set the loot like this for GR)
