I had that problem as well. I forgot my password (had set 2 log on automatically which worked for ages & then suddenly stopped?) So applied for new Password & yes the same problem as OPs friend has. I have no ad blocker. Luckily I was able to find where I had written down my PW
Thx for replies, no adblockers he even tried from work on his mac. :-/ but it did say on FB that the site was going down for maintanence
I just checked on several different devices and it doesn't show up on any of them. It was down last week but I thought it would be fixed during the maintenance. I'll make sure Dylan knows.