Hi everyone. I have been inactive for about 3 years now, and normally log on every 6 months to check on my account and that everything is fine. I recently went on vacation from January to end of February and came back on Sunday 27th Feb. (came home to a hellhole as had a disaster in the house) Anyway I downloaded and installed Entropia Universe to my new computer ( I got a new pc in December ) As I was planning on returning to Entropia and depositing some PEDs and go hunting and buy more land deeds. As soon as I logged on, I heard a notification, I immediately noticed that my Arkadia Underground Deeds were missing! and all my PED. I opened up notifications, on Sunday someone listed my deeds for sale, cancelled the listing, They then listed it again and sold them all, They then proceeded to either SELL or TRADE all my items in my storage and on my character to someone else and then they proceeded to BUY a Weapons Cabinet for 1110 PED on Calypso... I have no idea how to buy remotely but somehow they did. I panicked, I changed my passwords and everything. I immediately logged a ticket to Mindark to explain my situation. They said they can not assist me because this is a federal crime of computer intrustion. But nobody intruded my computer, They physically logged into my entropia account ( from who knows where in the world! ) and then they stole all my posessions and PED and now they are running around Entropia, spending my PED, riding my CARS and Boats and flying my ships around... Everything I had worked SO hard for is gone and I don't know how to get help - nor do I understand why they can not help me. Someone on REDDIT went through a similar ordeal "ABHIAANG's HEALING SERVICE " Someone logged into their account in 2021 and stole all their things, But Mindark managed to help them recover everything. I would appreciate it from the bottom of my heart if anyone can point me into the right direction to get assistance, I am even stranded on Arkadia and can't fly anywhere. My account worth was over 1000 PED and now it's a mere 80 PED Thank you for reading my story.