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Login Problems - BEWARE - Don't keep using your gold card!

Discussion in 'Miscellaneous Discussion' started by Antrace, Jan 1, 2017.

  1. Antrace

    Antrace Member

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    hello i copy past the 5$ post on PCF:

    "There are login server problems when server hit midnight. If you use your gold card too much, you will lock your gold card out.

    It isn't just me. Several have this problem.

    Support case submitted.

    EDIT: This is a gold card problem.

    Happy new year!
    "

    cheers


    ps i'm bloked too .. damn technology...
     
  2. Lizzy Storm

    Lizzy Storm Active Member

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    I believe there is a way on the entropia website to reset your goldcard. Don't give up just yet.
     
  3. Pete_12

    Pete_12 New Member

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    I have the same problem. Did you try the gold card reset?
     
  4. Bamaken

    Bamaken Member

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    Same problem here all i have found on subject is this

    Due to security reasons, you only have three attempts before your Gold Card becomes unsynchronized with the verification system. You will then be asked to resynchronize the Card. By following the normal login process, a new window will appear that requests you to enter two consecutive Security Codes in order to resynchronize with the verification system.

    If you fail to synchronize your Gold Card, please generate two consecutive Security Codes with your Gold Card and add these in a Support Case sent to the Entropia Support. Please do NOT generate any further codes until the support staff has confirmed that your Gold Card is synchronized.

    But not of much use.
     
  5. Antrace

    Antrace Member

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  6. wournos

    wournos Active Member

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    Did this get fixed? I have the same issue and am looking through the PCF thread for info other than "send support ticket".
     
  7. OZtwo

    OZtwo Active Member

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    We have a server reboot..so hopefully that will fix it..
     
  8. wournos

    wournos Active Member

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    Resolved. Like the PCF BGC users I had to login at least twice due to the "incorrect time stamp" error.