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Cant LOG IN

Discussion in 'Bug Reports' started by hegidr, Jan 10, 2015.

  1. hegidr

    hegidr Member

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    log off in Arkadia Underground and now cant log in....
    Great when hapens during event.

    There is no offical warning and they Know is buged when you log off there!!!

    please can any admin check support cases and relocate stucked avatars to antoehr location!
     
  2. sinkillerj

    sinkillerj Active Member

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    As far as I know the support tickets are handled by MA, not the planet partners =/
     
  3. May

    May Active Member

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    I assume you have the same issue as discussed in the "Can't login / Login issues" thread?
    If so, you might find some useful information there from the experiences of others.

    Sometimes it takes multiple log in attempts (& patience) to get in successfully.
    Or perhaps leave it for a bit, and try it again at a later time?
    GL, hopefully you'll be able get back in-game soon. :smile:


    Btw, this isn't something that 'always' happens to 'everyone' who logs off in the AU.
    So posting 'an official warning' for each potential problem that might happen to some, could possibly result in quite a long list? :wink:
     
  4. OZtwo

    OZtwo Active Member

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    Cool I thought I was the only one today. Yes I'm suck as well. Get as far as the status bar of it loading and then it just sticks there.
     
  5. Neil

    Neil Adviser Pro Users Arkadia Adviser

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    Delete your Arkadia dynamic content files and redownload, that's what I have to do when i get stuck in the UG
     
  6. hegidr

    hegidr Member

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    Yea i delete all shit and after i loged...
    But strange theres no any warning...

    Frend was stucked that morning and i didnt pay attention :)