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Arkadia understands what new players want

Discussion in 'New Player Discussions' started by Nobleone, Feb 7, 2012.

  1. Nobleone

    Nobleone Member

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    Let me start by saying I have been a Calypso avatar for just over 5 years. So now let me tell you of my arrival on Arkadia.

    Upon arrival at Arkadia I asked in local chat about how I start the 'hoverpod' mission and was instantly and politely told this by a nice Arkadian avatar...

    "Existing colonists are invited to visit the exquisite new location northwest of Resolute Firebase where new arrivals will begin in future, at the coordinates 30180, 18040. Speaking to the Barman in the Arrival Lounge there will begin the ACA missions. The journey that follows will reveal an array of new items including the first Arkadian vehicle, and involves groups such as the Imperial Federal Navy (IFN), the Archaeological Society, Herman Industries, Lorika Tek and IFN Medical."

    I went, I saw and I followed and all I can say is WOW! Oh WOW!

    What a fracking brilliant introduction to EU Arkadia has created for newcomers.

    Arkadia have got it spot on, they lead you through the process in the actual game environment, not some sanitised 'noob' area. Then they give you loads of freebies to try out and it is just so seamless that at the end you find yourself in the game completely mentally and physically equipped to play Arkadia...

    Fracking brilliant 10/10... Calypso team has a LOT to learn from Arkadia team.

    Huge Gratz to Dave Dobson and the Arkadia team. I might be staying on Arkadia for a while yet.
     
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  2. AttacKat

    AttacKat Active Member

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    The A-Team, as we call them, are constantly in contact with us players, and very often take note of our issues in game or via the forum. I believe this in itself played a major role on player feedback and the A-Team's quickness in addressing player issues.

    jc
     
  3. Fopsie

    Fopsie Active Member Pro Users

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    Good to hear Nobleone :)

    Its because of things like this that I made Arkadia my new home planet. Player feedback is always appriciated by them.

    Btw you a BSG fan ?
     
  4. RexDameon

    RexDameon Active Member Pro Users

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    i think a big part of that too though is our small and close community that really does work together. We try not to be so negative when things do go wrong. But we also have seen how things get fixed pretty quick and like Davids comment today about the hoverpods we dont get left in the dark to often.

    So i think it kinda works because 1st A-team communicates well which keeps the players minds in a postive way and we dont get fustrated over time. So as long as this continues we should do well. I think Calypso with the changes of people and companies like when SEE took over for there short time especialy things got very messy and it's hard for them especially when they do huge screw ups like the HUSSK to gain any trust and understanding from there players.
     
  5. Lee DeLioncourt

    Lee DeLioncourt Arkadian Outrider Platinum Member

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    Welcome to Arkadia and the forum Nobleone. Agree with your sentiments fully :) I love that quote from whoever offered it to you (hope it was an Advisor ;), it covers it all and very eloquently as well!)
     
  6. Bemo

    Bemo Deactivated User

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    Welcome to Arkadia :)

    -Bemo-
     
  7. Nobleone

    Nobleone Member

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    @ Fopsie - Yes :)

    I agree that constant and immediate feedback to paying customers is what differentiates one business from another, in this case Arkadia from Calypso. It's how I run my IRL business and it works.

    IMHO I think the RCE part of EU serves to enhance ones emotional response to human error frack ups such as the Hussk, Sand King, Beacons etc that have plagued Calypso, hence the mass of negative feedback that is generated on their forum.

    Once again I can only offer my applause and a 'job well done' to the A Team. Now I am off to explore Arkadia and discover more of its opportunities.
     
  8. Menace

    Menace Member

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    I have to agree fully with the OP. That kind of new player experience is what will keep players playing and depositing in the long run! Good Jub A-Team!

    Menace
     
  9. Cyrus

    Cyrus Well-Known Member

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    Welcome to Arkadia Nobleone. Glad you made your way through the new player experience.
     
  10. sostoned

    sostoned Member

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    agreed with the awesomeness of the starter missions.

    Some more mobs and it could be very well possible i move to ark permanently.

    greetings and compliments for the A-team
     
  11. Jennson

    Jennson Member

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    i went to Arkadia with my wife a couple of weeks ago to make the newcomer mission chain and to see something else for a change. It was planned we leave the next day.... that was two weeks ago, we are still there. Seems something there what the A-Team did right. :)
     
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  12. unicorn

    unicorn Active Member Pro Users

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    welcome and enjoy each day!
     
  13. Nobleone

    Nobleone Member

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    Yep, I came over for a 7 day stay, 5 weeks ago... Lovin it!
     
  14. Angel O2 Mercer

    Angel O2 Mercer Member

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    It's awesome the same happened to me, I came to arkadia the first day the planet was release, the plan was to explore a bit and maybe go back to caly with TT stuff to resell or whatever.

    Never made it back to caly, arkadia is my home.
     
  15. Bemo

    Bemo Deactivated User

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    This. Now I go to Caly to pick up supplies for Arkadia. I spend as little time on Caly as possible. I don't even mess with craptropia ...errr Rocktropia or NI.

    -Bemo-
     
  16. rick_janson

    rick_janson Well-Known Member Pro Users

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    I take trips to Caly for supplies and because I still have an apartment there. I got Rocktropia for Alternative for welding wire. I haven't stepped foot on NI for like 4 months... Haven't downloaded it, either.. So it's quite a bit behind. :D